Longtime experiences in agencies, know-how in "translations" between client and agency (and vice versa) +49 172 45 97 934
Trainings
For agencies
For marketing departments
Online and offline
Lecture
"Basic-Hacks for sustainable client relationships"
"How to steer a pitch process"
Online and offline
Consulting
Freelance support in brand strategy, communication strategy, briefing development
"I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel."
Maya Angelou - US-American writer
About me
Born in Germany with Portuguese nationality, lived and worked in Spain so I do speak 5,5 languages. I guess, that is the origin for my motivation and ability to "translate", to express complex issues in a simple way and always try to look at things from a different perspective.
I've been account management in leadership roles in global and national advertising agencies for many years. One of the key tasks its always been to clearly understand the clients. In order to do so, you need to know her/him well. You do need to be able to put yourself in her/his shoes, speak her/his language, be open mined and curious.
Customer centricity starts with client agency relationship.
Qualifications
Account Management with leadership experiences in global advertising for more than 28 years