Trainings & communications consultancy

Better communication in communication 

Longtime experiences in agencies, know-how in "translations" between client and agency (and vice versa)
+49 172 45 97 934


For agencies

For marketing departments

Online and offline


"Basic-Hacks for sustainable client relationships"

"How to steer a pitch process"

Online and offline


Freelance support in brand strategy, communication strategy, briefing development

"I’ve learned that people will forget what you said, people will forget what you did, but people will never forget how you made them feel."

Maya Angelou - US-American writer

About me

Born in Germany with Portuguese nationality, lived and worked in Spain so I do speak 5,5 languages. I guess, that is the origin for my motivation and ability to "translate", to express complex issues in a simple way and always try to look at things from a different perspective. 

I've been account management in leadership roles in global and national advertising agencies for many years. One of the key tasks its always been to clearly understand the clients. In order to do so, you need to know her/him well. You do need to be able to put yourself in her/his shoes, speak her/his language, be open mined and curious.  

Customer centricity starts with client agency relationship.


Account Management with leadership experiences in global advertising for more than 28 years

Kastner & Partner, Wirz & Hafner, Bates Germany, Atletico International Barcelona, DraftFCB, MetaDesign, FCB, Serviceplan

Spokesperson of GWA (German Association of agencies) Forum Account  Management since 2019

Mentor at since 2020

Mentor at Miami Ad School Europe since 2021

Certified Business Trainer (Bridgehouse/BDVT)
Certified DISC®️ Trainer (persolog)
Certified Business Coach (Bridgehouse)
New Work Facilitator (TAM Akademie)
Certified VR Expert - Trainer, Coach, Facilitator (XR-C Academy)

How can I support you?

Just call me +49 172 45 97 934

or send me an email [email protected]

Better communication in communication